Patient’s Rights and Responsibilities
Vejthani Hospital treats every patient with dignity, respect and compassion. We are committed to protecting your basic rights, privacy and confidentiality, and to building a trusting relationship with you for more effective treatment. Our staff only access the medical information they genuinely need to care for you.
Declaration of patient’s rights
- Every patient has the basic right to receive medical and health services to professional standards, without discrimination, as set out in the Thai Constitution.
- Patients seeking care have the right to receive true and sufficient information about their illness, examination, treatment, and the benefits and risks of each option, in language they understand, so they can decide whether to consent — except in an emergency or life-threatening situation.
- Patients at risk, in critical condition or near death are entitled to urgent and immediate help from medical practitioners as necessary, whether or not they request it.
- Patients have the right to know the name and specialty of the practitioners caring for them.
- Patients have the right to request a second opinion from another practitioner not directly involved in their care, and to change practitioner or place of treatment, in line with existing patient’s rights criteria.
- Patients have the right to expect that their personal information is kept confidential, except with their consent or where required by law.
- Patients are entitled to complete information about their role and the risks involved in medical research, so they can decide whether to take part or withdraw.
- Patients have the right to full and current information about their treatment as recorded in their medical records, on request and following hospital procedures, provided this does not infringe on the information and rights of others.
- A parent or legal representative may exercise these rights on behalf of a child under 18, or a patient who is physically or mentally unable to exercise their own rights.
Patient’s responsibilities
- Ask for true and sufficient information about the risks before signing a consent form or refusing diagnosis or treatment.
- Give true and complete information about your medical condition to your practitioners during your care.
- Cooperate with and follow your practitioners’ instructions about treatment, and tell them if you are unable to follow them.
- Cooperate with and follow the hospital’s rules and regulations.
- Treat practitioners, other patients and visitors politely and with respect, and avoid causing any disturbance.
- Show evidence of your rights to the relevant hospital staff when using them.
- Be aware of the following medical facts:
7.1 Medical practitioners who work to professional standards and ethics are protected by law against wrongful accusation.
7.2 Medical practice means modern medicine, scientifically proven by current knowledge to do more good than harm.
7.3 Medical practice cannot successfully diagnose, prevent or treat every disease or condition.
7.4 Every treatment carries a risk of adverse events, which can happen even when practitioners act with due care.
7.5 Screening, diagnosis and follow-up may be inaccurate because of the limits of technology and circumstances beyond standard procedure.
7.6 Practitioners may use their own judgement in choosing treatment, based on medical knowledge, ability, limitations and circumstances, including consultation and referral in the patient’s interest.
7.7 In the patient’s best interest, practitioners may recommend or transfer care to another clinic, provided it is not an emergency or life-threatening situation.
7.8 Withholding medical information from practitioners may harm your care.
7.9 The hospital’s emergency room is reserved for emergency and life-threatening situations.
7.2 Medical practice means modern medicine, scientifically proven by current knowledge to do more good than harm.
7.3 Medical practice cannot successfully diagnose, prevent or treat every disease or condition.
7.4 Every treatment carries a risk of adverse events, which can happen even when practitioners act with due care.
7.5 Screening, diagnosis and follow-up may be inaccurate because of the limits of technology and circumstances beyond standard procedure.
7.6 Practitioners may use their own judgement in choosing treatment, based on medical knowledge, ability, limitations and circumstances, including consultation and referral in the patient’s interest.
7.7 In the patient’s best interest, practitioners may recommend or transfer care to another clinic, provided it is not an emergency or life-threatening situation.
7.8 Withholding medical information from practitioners may harm your care.
7.9 The hospital’s emergency room is reserved for emergency and life-threatening situations.