Vejthani Wattanavipa Hospital International Insurance and Billing
Vejthani Wattanavipa Hospital works closely with many medical insurance and medical assistance companies. Our dedicated team helps patients coordinate with our partner insurers, providing information and contacting them about benefit-related questions.
Please contact us in advance to register and request an appointment.
For verification of benefits (outpatient and inpatient), please provide:
- Valid passport
- Valid insurance card or policy (front and back)
- Entry visa stamp (if required)
- Flight details – round-trip ticket (if required)
See the list of our partner insurance companies on the International Insurance Company Partners page.
Pre-Authorization or Prior Authorization
- Some treatments, tests and prescription medicines may need pre-approval from your insurer if the cost exceeds a set limit or the procedure is not considered medically necessary. This usually takes 48 hours but can take longer, so your appointment may need to be rescheduled.
- In emergencies, our medical staff will go ahead with treatment. You will be asked to pay a deposit while your case is under review.
Payment Process: Direct Billing or Pay and Claim
Pay and claim
- Outpatient coverage depends on your insurance policy. Some policies are not eligible for direct billing, in which case you will be asked to “pay and claim” and will handle the reimbursement yourself.
- If you pay and claim, you can ask our insurance coordinator for a claim form and medical report.
- Then submit these documents, with your original receipt, to your insurer for reimbursement.
Cashless Service
- With “cashless” payment, we collect all relevant documents and submit the claim to your insurer. You still need to sign the invoice.
- Depending on your policy, you may need to pay deductibles, co-payments, co-insurance or excess, as policies have limits.
- Our insurance coordinator will explain to you and our medical staff what your insurance covers and which costs you need to pay yourself.
- Insurers have exclusions depending on your policy. Most exclude pre-existing conditions, cosmetic or plastic surgery, and products such as vitamins, dietary supplements and weight-loss medicines. Check your inclusions and exclusions with your insurance provider.
No Pre-arrangement / Non-contract Insurance
- If Vejthani Wattanavipa Hospital has no direct billing contract with your insurer, you will pay for your treatment up front and then request reimbursement from your insurer.